Privacy policy

What we collect

What you give us

• When you sign up: your name, email and a password. If you sign up with Facebook or Google, they send us your name, email, language and profile picture.
• When you pay: your name, billing address and card or bank details.
• When you buy, sell or rent: details like the property address, your birth date, a government ID, photos, videos, reviews and ratings.

What we collect on our own

• On any device: your browser, IP address, operating system, pages viewed, dates and times, location, searches, settings and how you use the site.
• On a phone: device IDs, carrier, nearby Wi-Fi networks, exact location, sensor data and other data your phone shares. You can turn off location in your phone settings, but some features may stop working.
• Anonymous data: we create grouped data that does not identify anyone. You agree that Beycome owns this data without limits.

How we use it

We use your personal information to:

• Create and run your account.
• Provide our service and answer your requests.
• Help you talk with other users.
• Show you offers and content that fit you.
• Send app alerts, deal updates and newsletters.
• Improve our content, technology, website and service.
• Process payments and check your identity.
• Give customer and technical support.
• Follow the law.

Cookies and ads

A cookie is a small file a website saves on your device. We also use web beacons, pixels, clear GIFs, embedded scripts and similar tools. They help us run the site, remember your settings, see which links you click and show you relevant ads.

Essential

Needed for login, security and sessions. They cannot be turned off.

Analytics

Show us how people use the site, like Google Analytics. Data is grouped and made anonymous where possible.

Functional

Remember your language, search filters and saved searches.

Marketing

Show you ads and measure campaigns, like Google Ads and Meta Pixel.

Most browsers accept cookies by default. You can block them in your browser settings, but some features may stop working.

Interest-based ads

Ad partners like Google and Meta may track your browsing across websites over time. They use this to show you ads that fit your interests, on our site and on others.

We do not give them your name, email or other direct identifiers without your consent. What we share is usually anonymous or coded.

To turn off personalized ads:

• Google: adssettings.google.com
• Meta (Facebook): facebook.com/adpreferences
• DAA (all networks): optout.aboutads.info
• NAI (all networks): optout.networkadvertising.org

You will still see ads. They just will not be based on your browsing.

Do Not Track

Some browsers send a "Do Not Track" signal. There is no common standard for it yet, so we do not change what we collect when we get it. If a legal standard is set, we will update this policy and follow it. Until then, use the opt-out tools above.

Emails, calls and texts

We may contact you at the phone number or email you give us when you sign up, fill out a form or use our platform. Messages come only from Beycome or companies under the same ownership. They may include:

• Account and deal updates
• Customer support
• Marketing, offers and ads
• Newsletters, surveys and product news
• Property alerts and appointment reminders

Your consent (TCPA)

By using our service, accepting this policy or giving us your mobile number, you agree that Beycome, its affiliates and its service providers may contact you by phone, email and text (SMS and MMS). This includes recurring automated texts. We may use automated technology, including an automatic telephone dialing system (ATDS), artificial or prerecorded voice messages and text messaging systems, as allowed by the Telephone Consumer Protection Act (TCPA).

Text message details

• Stop: reply STOP to any text. You get one last confirmation and no more texts unless you sign up again.
• Help: reply HELP or email support@beycome.com.
• How often: it depends on your activity, up to about 10 texts a month.
• Cost: message and data rates may apply. You pay any charges from your carrier.
• Carriers: AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, U.S. Cellular, MetroPCS and others. Carriers, including T-Mobile, are not liable for late or lost texts.

How to opt out

• Email: click "unsubscribe" in any email, or write to unsubscribe@beycome.com. We will quickly remove you from all emails.
• Text: reply STOP.

After you opt out, you may still get messages you need for your account or an active deal.

Our emails follow the CAN-SPAM Act of 2003.

Who we share it with

We only share your personal information as this policy describes, when we need to provide the service or follow the law:

• The user you deal with: like your name and contact details. We never share your password or financial details with another user.
• Service providers: companies that help with payments, analytics, hosting, security, marketing and support. By contract, they only use the data they need for their task.
• Services you ask for: if you request help with title, mortgage, moving or similar, you agree we may share your data with those companies for your request.
• Our affiliates: Beycome Brokerage Realty LLC, Beycome of Florida LLC, Beycome Brokerage Realty Inc., Beycome Title of Florida LLC and Beycome Mortgage LLC, for uses that match this policy.
• A sale or merger: your data may be part of the assets that move to a new owner. We will tell you before a different privacy policy applies to it.

How we protect and keep it

We use reasonable business security, like password-protected servers and SSL encryption for sensitive data. But no internet connection is 100% safe, so we cannot promise total security.

Keep your login private and watch your account. If you think someone else got in, email contact@beycome.com right away.

How long we keep it

We keep your data only as long as we need it or the law requires:

After that, we safely delete your data or make it anonymous. You can ask us to delete it sooner, unless the law says we must keep it.

Your rights

Depending on where you live, you may have the right to:

• See the data we have about you.
• Fix data that is wrong.
• Have your data deleted.
• Limit or object to how we use it.
• Get a copy to take elsewhere.
• Take back your consent.

To use these rights, email contact@beycome.com or write to Beycome Corp., Attn: GDPR, 7900 SW 57th Ave. Unit 23, South Miami, FL 33143.

California residents

Under the CCPA (in effect since January 1, 2020), you have the right to know what we collect, to ask us to delete it, to opt out of its sale and to equal treatment if you use these rights.

Once a year, you can also ask what data we shared with others for their direct marketing. Email contact@beycome.com with the subject "Request for California Privacy Information." Include your full name and your email or mailing address. See also our Terms of Use.

Florida residents

Beycome is based in Florida and follows the Florida Information Protection Act (FIPA), Fla. Stat. § 501.171. This means:

• We take reasonable steps to protect your data from misuse.
• If a breach affects 500 or more Florida residents, we tell the Florida Department of Legal Affairs within 30 days of confirming it.
• We tell affected people as fast as possible, and no later than 30 days after confirming the breach.
• Our notice explains what happened, what data was involved, what we did about it and who to contact with questions.

To send a request, email contact@beycome.com with the subject "Florida Privacy Request."

Our AI assistant, Artur

Artur is an AI assistant that answers questions and guides you through our services. Its answers can be wrong, incomplete or out of date. They are general information only, not legal, financial or professional advice.

By using Artur, you agree that:

• Its answers are not guaranteed to be right or current.
• You will not rely on Artur alone for legal, money or real estate decisions.
• Beycome is not liable for actions you take based on Artur's answers.
• Artur's statements cannot be used against Beycome, its affiliates or its employees in any legal or regulatory claim.

Other things to know

• Under 18: you must be 18 or older to use Beycome. We do not knowingly collect data from minors. If you think a minor gave us data, email contact@beycome.com and we will delete it. Parents should watch their children's internet use.
• Things you post or send unasked: public comments, blog posts, ideas and other submissions are not confidential and are not covered by this policy. If they contain your personal information, we still handle it under this policy and the law.
• Other websites: links to sites we do not run follow their own privacy policies. We are not responsible for them, so please read their policies.
• Google Maps: we use Google Maps and Google Earth. Their use is covered by the Google Maps Additional Terms of Service and the Google Privacy Policy.
• Changes to this policy: we may change this policy at any time. The date at the top shows the last change. If you keep using Beycome after a change, you accept the new policy.

Contact us

Questions about privacy or security? Want to use a right or make a data request? Reach us here:

• Email: contact@beycome.com (subject: "Privacy Request")
• Stop marketing: unsubscribe@beycome.com
• Mail: Beycome Corp., Attn: Privacy, 7900 SW 57th Ave. Unit 23, South Miami, FL 33143

We confirm your request within 10 business days and answer within 30 days. Complex requests may take 45 days, and we will tell you if so. We may ask you to prove who you are first. Requests are free, unless they are clearly unfounded or excessive.

Common questions